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Your Email Address Is Important

It’s not very often that I rant about something, so hopefully it won’t offend some of you.

When I do presentations and workshops, I ask the participants if they would like to subscribe to the One Minute Marketing Tip. Most do. Upon receiving all the business cards, I am constantly surprised how many business owners have a website, yet their email address is not an extension of their website address. In fact, there is often very little continuity.

For example, let’s say Joan Smith owns a flower shop called Flowers on Demand and her business’ website address is www.flowersondemand.com. Yet, her email address is Joan.Smith@yahoo.com or Joan.Smith@shaw.ca. This gives me the impression that she doesn’t take her business that seriously. Instead, if her email address is info@flowersondemand.com or joan@flowersondemand.com then I would have a more favourable impression of her business as being professional and credible.

My recommendation is simple. If you have a website address – even if it is not yet active – ask your tech person (if you can’t do it yourself) to set up an email address with the same extension as the website address. It is more professional and will make a lasting impression.

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Jen DeTraceyAbout The Author: Jen DeTracey
During nearly two decades of strategic marketing experience with the likes of Virgin Entertainment Group, she found time to publish her work in some of Canada’s top business publications, develop an intensive range of marketing programs, and work with Sarah McLachlan’s record label. Jen is one of Canada’s top marketing strategists and loves helping people succeed.
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1 Comment so far

  1. Ian

    Couldn’t agree more! I often find myself explaining the benefits of setting up proper email accounts against your domain and you post covers the topic nicely.

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